Patricia Evans

From the Publisher: In this fully expanded and updated third edition of the bestselling classic, you learn why verbal abuse is more widespread than ever, and how you can deal with it. You'll get more of the answers you need to recognize abuse when it happens, respond to abusers safely and appropriately, and most important, lead a happier, healthier life. In two all-new chapters, Evans reveals the Outside Stresses driving the rise in verbal abuse-and...