It's Steve's birthday, and things can't seem to get better. After receiving a much awaited promotion, Steve returns home expecting to find his wife Alexandra and his two children waiting to surprise him. Instead, he discovers an abandoned house and a mysterious video tape that he is forced to watch.
A harried filmmaker tries to juggle the demands of her latest movie with a personal life in shambles. The star of her film, a bombastic American actor imported for the production, presents nothing but headaches and her crew is close to mutiny. Away from the shoot, Margherita tries to hold her life together as her mother's illness progresses and her teenage daughter grows ever more distant.