Michael Sears

People often convey intended and unintended messages in ways that extend far beyond the words they use. A gesture, a tone, a figure of speech, it's our unconscious biases that speak volumes. When you understand how they are manifested through “micro-messages,” you operate a step ahead of everyone. This peerless guide has helped business leaders across more than 300 companies in 35 countries to build their leadership effectiveness and a more functional...