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Beyond the western sea

Book Cover
Average Rating
Author:
Series:
Publisher:
Orchard Books,
Pub. Date:
c1996.
Language:
English
Accelerated Reader:
IL: MG - BL: 4.7 - AR Pts: 16
Lexile measure:
690L
Description
In this completely rewritten edition of John Oakland's best-selling book, he presents a comprehensive yet practical model for Total Quality Management. * More emphasis on the integration of TQM into the strategy of the organization. * More specific advice on how to implement TQM. * The use of ten points to aid senior management in their thinking on commitment, culture and communication issues. * New material on quality function deployment (QFD). * Material on assessing quality systems including the Baldrige and EQA criteria. * New chapters on communications and the quality strategy. * Additional chapter on measurement and benchmarking. * New chapter on teamwork for culture change, including the 'Drive' model. Professor Oakland's book aims to show managers how to implement a Total Quality Management strategy throughout all their activities and thereby achieve top quality performance overall, not just in product or service quality. The book will also meet the requirements of students following courses in management, science and engineering, as well as those working towards professional qualifications in management of quality assurance (such as membership of the Institute of Quality Assurance). The best-selling TQM book Completely revised and improved Includes implementing TQM, teamwork, culture change, Baldrige, QFD and much more
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More Details
ISBN:
9780531095201
9780531088630
9780380728763
9780531088708
Accelerated Reader:
MG
Level 4.7, 16 Points
Lexile measure:
690L
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Grouping Information

Grouped Work ID f03cabd8-4424-afb1-746c-50396c898302
Full title beyond the western sea
Author avi
Grouping Category book
Last Update 2018-02-20 04:19:32AM
Last Indexed 2018-05-22 04:11:57AM

Solr Details

accelerated_reader_interest_level MG
accelerated_reader_point_value 16
accelerated_reader_reading_level 4.7
author Avi, 1937-
author_display Avi
available_at_santafe Southside Branch
detailed_location_santafe Southside Childrens - J
display_description Driven from their impoverished Irish village, fifteen-year-old Maura and her younger brother meet their landlord's runaway son in Liverpool while all three wait for a ship to America; their fates continue to intertwine on board ship and in the New World.
format_category_santafe Books
format_santafe Book
id f03cabd8-4424-afb1-746c-50396c898302
isbn 9780380728763, 9780531088630, 9780531088708, 9780531095201
item_details ils:.b11469055|.i15813757|Southside Childrens - J|Fiction Avi|||1|false|false|||||*CHECK SHELF*||cj||
itype_santafe Regular Circ
last_indexed 2018-05-22T10:11:57.838Z
lexile_score 690
literary_form Fiction
literary_form_full Fiction
local_callnumber_santafe Fiction Avi
owning_library_santafe Santa Fe Public Library
owning_location_santafe Southside Branch
primary_isbn 9780531095201
publishDate 1996
record_details ils:.b11469055|Book|Books||English|Orchard Books,|c1996.|2 v. (xi, 380 ; ix, 295 p.) ; 23 cm.
recordtype grouped_work
scoping_details_santafe ils:.b11469055|.i15813757|On Shelf|*CHECK SHELF*|false|true|true|false|false|true|999|||
series Beyond the western sea
series_with_volume Beyond the western sea|2
subject_facet Adventure and adventurers -- Fiction, Emigration and immigration -- Fiction, England -- Fiction, Runaways -- Fiction
title_display Beyond the western sea
title_full Beyond the western sea / Avi
title_short Beyond the western sea
topic_facet Adventure and adventurers, Emigration and immigration, Runaways