How to write better business letters
(Book)

Includes index.

This practical guide shows you how to write effecive business letters of every kind. You'll find more than 70 model letters, including letters of recommendation, in-house correspondence, news releases, promotional letters, orders of goods and services, and more. Also accounted for is today's technology with updated advice for making optimal use of word processing software, communicating effectively via e-mail and the Internet, and designing an effective resume for Internet presentation.