Changing the conversation : the 17 principles of conflict resolution
(Book)
Author
Published
New York, New York : Penguin Books, 2015.
Format
Book
Physical Desc
xvii, 247 pages ; 24 cm
Status
Oliver La Farge - Adult
303.69 Cas
1 available
303.69 Cas
1 available
Description
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Copies
Location | Call Number | Status |
---|---|---|
Oliver La Farge - Adult | 303.69 Cas | On Shelf |
More Details
Published
New York, New York : Penguin Books, 2015.
Language
English
Notes
General Note
"A Joost Elffers book."
Description
This manual teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts.
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