Conversational intelligence : how great leaders build trust and get extraordinary results
(Book)
Author
Published
Brookline, MA : Bibliomotion, Books + media, [2014].
Format
Book
Physical Desc
xxv, 232 pages ; 24 cm
Status
Main Library - Adult
650.1014 Gla
1 available
650.1014 Gla
1 available
Description
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Copies
Location | Call Number | Status |
---|---|---|
Main Library - Adult | 650.1014 Gla | On Shelf |
More Details
Published
Brookline, MA : Bibliomotion, Books + media, [2014].
Language
English
Notes
Bibliography
Includes bibliographical references and index.
Description
"The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization."--,Provided by publisher.
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