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x, 195 pages ; 22 cm
"Renowned psychologist and bestselling author of The Dance of Anger sheds new light on the two most important words in the English language--I'm sorry--and offers a unique perspective on the challenge of healing broken connections and restoring trust. Dr. Harriet Lerner has been studying apologies - and why some people won't give them - for more than two decades. Now she offers compelling stories and solid theory that bring home how much the simple...
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