"Renowned psychologist and bestselling author of The Dance of Anger sheds new light on the two most important words in the English language--I'm sorry--and offers a unique perspective on the challenge of healing broken connections and restoring trust. Dr. Harriet Lerner has been studying apologies - and why some people won't give them - for more than two decades. Now she offers compelling stories and solid theory that bring home how much the simple...

After Cow's bad mood spreads to the whole farm, Dog starts a new chain reaction by showing kindness.

Cada vez que David se mete en líos siempre tiene una respuesta: "No es culpa mía". Pero en la hora de acostarse pide perdón de su madre querida. When David gets in trouble, he has excuses right up until bedtime, when he realizes he really is sorry.

When Lola the armadillo accidentally knocks over a jug of juice all over her parent's favorite chair, her panic sets off a chain reaction that sends the whole town into chaos. While "sorry" still might be the hardest word, this silly and sincere book will help readers realize that making a mistake isn't a disaster.

"It's a truth universally acknowledged that terrible apologies are the worst. We've all been on the receiving end, and oh, how they make us seethe. Horrible public apologies -- excuse-laden, victim blame-y, weaselly statements -- often go viral instantaneously, whether they're from a celebrity, a politician, or a blogger. We all recognize bad apologies when we hear them. So why is it so hard to apologize well? How can we do better? How could they...

From the team behind See the Cat: Three Stories About a Dog comes a funny and handy guide that explains just how (and how not!) to say I'm sorry. Wouldn't the world be a better place if everyone knew how to apologize? Luckily, this humorous guidebook is full of practical tips about when, why, and how to say you're sorry. From a porcupine who accidentally popped his friend's balloon to a snail who was running so fast he stepped on a sloth's toes, hilarious...