"We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works? Supercommunicators, Charles Duhigg argues, understand -- some by intuition, some by hard-won experience -- that there is a science...

Supercommunicator supplies time-tested communication tips, big digital-era ideas, and real-life examples to help anyone deliver clear, persuasive messages that win hearts, minds, and budgets. By learning to grab attention and explain difficult ideas to nontechnical listeners, you'll master an important twenty-first century skill - one that drives funding, policy decisions, public awareness, customer adoption, and your own career prospects.

"It's been said that public speaking is the number one fear of most people, with death being second. "This means," said comedian Jerry Seinfeld, "if you have to be at a funeral, you would rather be in the casket than doing the eulogy." How can you overcome fear or ineffectiveness as a speaker? Learn the Laws of Communication! John C. Maxwell has been a public speaker and motivational teacher for more than fifty years. He is one of only eight people...

Communicating virtually is cool, useful, and becoming more universal every day. But the actual communication is often quite bad. Indeed, everyone agrees that the quality of human connection we feel in virtual meetings, email, and other forms of virtual communication is awful. Worse than boring, virtual communication very often leads to misunderstandings, because it deprives us of the emotional knowledge that helps us understand context. How can we...

Freeman takes an entertaining look at the nature of correspondence through the ages, considers the consequences of email overload, and enters a plea for communication that is more selective and nuanced and, above all, more sociable.

"In the hands of author Elizabeth H. Cottrell, the handwritten note is set free from old-fashioned irrelevance to become a superpower tool for connecting with others. Heartspoken: How to Write Notes that Connect, Comfort, Encourage, and Inspire will guide you to uncovering your own unique note-writing voice and give you the confidence to use it. Consider the flipping of a light switch. You can't see the electricity. You may not even understand how...

In this picture book a string of birds on a telephone wire plays a game of telephone, with the usual mixed up results.

What if you could defuse tension and create accord in even the most volatile situations-just by changing the way you spoke? Over the past 35 years, Marshall Rosenberg has done just that, peacefully resolving conflicts in families, schools, businesses, and governments in 30 countries all over the world. On Nonviolent Communication, this renowned peacemaker presents his complete system for speaking our deepest truths, addressing our unrecognized needs...

Full of essential advice for spotlight lovers and wallflowers alike, this book will teach you how to bring any crowd to its feet. Your day is full of moments when you must persuade, inform, and motivate others. Each of those moments requires you to play a role, to heighten the impact of your words, and to manage your emotions and nerves--if you want to steal the show, that is. Every interaction is a performance, whether you're speaking up in a meeting,...