Listen. Validate. Explore Options. These are the three essential components of Yield Theory. In this clear and practical guide, you'll learn Dr. Christian Conte's revolutionary method for de-escalating conflict, promoting clear communication--and changing the way you relate to others in every part of your life.

This manual teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting...

Difficult people can make life hard, but a select few can make it hell. The boss with nonsensical demands. The spouse who explodes at nothing. The overly emotional coworker, hostile neighbor, or friend who frequently bursts into tears. Marriages, families, friendships, careers, businesses--crazy people drag them all down with their manipulation, volatility, and inability to see the world rationally. You can't win by just ignoring the craziness or...

In this book we learn to go beyond merely managing the conflict in our lives to actually embracing the conflict, allowing it to teach us what we otherwise might not learn. This process leads to peacemaking...whether it be within ourselves, in our relationships, or as a result of outside circumstances. Simmons integrates spiritual principles, biblical quotes, and martial arts philosophy (he is a fourth-degree black belt in tae kwon do) as well as concepts...

Do you wonder if you are being abused or if someone you know is being abused? Do you want to heal from abuse and learn how to live an abuse-free peaceful life? Overcoming Abuse: Embracing Peace Volume II is an encyclopedic handbook that answers questions on the problem-abuse trauma. No truth is left untold. Detailed Clinical Faith-based treatment strategies are provided. The path is enlightened as the victim takes possession of her life! Triumphant...

"A university ombudsman (a.k.a. "chief complaint officer") gives readers practical methods to speak up for themselves, resolve conflicts amicably, and get what they really want. Strategies are illustrated with humorous anecdotes drawn from the author's experience."--Provided by publisher.

"The fastest way to indestructible relationships is to become good at working through conflict, together. Conflicts in our closest relationships are scary because so much is at stake. If the conflict doesn't go well, we could lose our marriage, our family or our job, all connected to our security and survival. So we do just about anything not to lose those relationships, including avoid conflict, betraying ourselves or becoming dishonest. Unresolved...