Catalog Search Results
Author
Physical Desc
xxxiii, 315 pages : illustrations ; 20 cm
Language
English
Description
From the Harvard Negotiation Project, the organization that brought readers "Getting to Yes, Difficult Conversations" provides a step-by-step approach to having those tough conversations with less stress and more success. This edition includes a new chapter.
Author
Physical Desc
348 pages : illustrations ; 24 cm
Language
English
Description
Discover how to turn evaluations, advice, criticisms, and coaching into productive listening and learning. Receiving feedback sits at the junction of two conflicting human desires: we do want to learn and grow, and we also want to be accepted just as we are right now. The authors offer a powerful framework to help us take on life's blizzard of off-hand comments, annual evaluations, and unsolicited advice with curiosity and grace.
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