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English
Description
Some of you think you have succeeded in transforming your company into a Lean enterprise just because your quality and delivery metrics and your customer relations are improved? You are wrong. Your performance may even have reached the so-called 'best-in-class' status among your peers and you'd still be wrong. Offering a high Lean assessment score, as further proof of your success doesn't help either, you'd be wrong again. You may also object that...
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