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Author
Physical Desc
vii, 243 pages : illustrations ; 24 cm
Language
English
Description
"Empathy is not about being nice. It's not about pity or sympathy either. It's about understanding-your consumers, your colleagues, and yourself-and it's a direct path to powerful leadership. As such, Applied Empathy presents real strategies, based on Sub Rosa's design work and the popular class Ventura and his team have taught at Princeton University, on how to make lasting connections and evolve your business internally (your employees, culture,...
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