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La Conversacin Enfocada es uno de los mtodos de facilitacin de grupos del Instituto de Asuntos Culturales, IAC (The Institute of Cultural Affairs, ICA); a quien nos referiremos a lo largo del libro como el Instituto. Transcribimos aqu algunos testimonios de reconocimiento de clientes que han hecho uso del mtodo en sus centros de trabajo y que perciben una diferencia luego de su aplicacin: Creo que el mtodo TOP de informa y te da las claves de lo que...
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Following a general introduction, the first six chapters follow the course of an interview, beginning with planning (Chapter 2), impression management (Chapter 3), developing rapport (Chapter 4), showing active listening (Chapter 5), eliciting a narrative (Chapter 6), and good questioning tactics (Chapter 7). Chapter 8 describes how to create cooperation between the interviewer and the subject, and what to do in instances where the subject is less...
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Hailed as a must read by industry leaders, "How to Build a Thriving Culture at Work, Featuring the 7 Points of Transformation" is a fusion of organizational development and employee wellbeing that provides a sustainable solution for creating thriving workplace cultures. In a clear, easy-to-understand format, Drs. Ward and Robison explain why traditional models of organizational development and employee wellbeing often fail, assert the need for a radical...
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From Cascade to Conversation challenges organisations to rethink how they communicate with their employees. It argues that organisations have lost control of the message – if they ever had it. People everywhere have found their voice. The audience no longer passively receives the message, but shares and shapes it. Broadcasting to employees is therefore becoming dangerously archaic in this digital age. Success demands greater internal collaboration,...
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7 simple steps to help you get what you want from networking
Networking: get it right, and it provides an opportunity for learning and expanding your business contacts. But there are so many ways to get it wrong. Maybe you've learnt this the hard way, or maybe you don't know where to start. Whether you're setting out into the world of business for the first time, planning a return visit or want to be the best in the job you're in, this is the book...
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With some many different people we have to communicate with ,how do we make sure we are speaking in a style that suits the other person. Nigel has come up with a very simple yet effective way of dealing with all the animals in your life The short tempered Lions The fun, passionate monkey The very detailed elephants And the caring dolphins In this book he wants you to become an effective zoo-keeper
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En los últimos años el crecimiento de la tecnología ha generado grandes progresos en todos los ámbitos. Las comunicaciones han sido las de mayor desarrollo, especialmente el desarrollo de Internet.
Internet influye en nuestras vidas y en nuestras costumbres, en la forma de buscar información, de entretenernos, de comunicarnos y por supuesto ha hecho que aparezcan nuevas formas de comprar y vender bienes y servicios de todo tipo.
El comercio...
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Your prospects, customers, employees and suppliers are expecting great things from you online. How do you plan to deliver? This realistic and informative book is possibly the only practical guide in the market place dedicated and designed to help you create and execute a profitable and measureable online business strategy. It introduces you to questions to ask about your goals, gives real world answers, and helps you design a strategy customized for...
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A combination of books, blogs, articles, and promotional materials can help you build your business success in various ways. TURN YOUR BLOGS AND TALKS INTO BOOKS shows you how to do this, which will help you: - Increase your credibility and authority - Gain more recognition - Grow your brand - Build your reputation - Promote your business - Get invitations to speak - Conduct workshops and seminars - Sell your book and make money - Help you get more...
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"A true culture transformation should outlast the management that initiated it." In his latest book, Phil Geldart, CEO of Eagle's Flight, discusses: How and where to start, Measuring the impact, The role of leadership, How to change behavior, The importance of conviction, Who should do what, The role of HR, and substantially more...The book also includes an action planning workbook with the 30 most crucial questions to address in order to ensure success....
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Depuis la parution du tome 1, consacré à l'analyse de campagnes de communication diffusées de 1988 à 2001, le monde des organisations, et donc de leurs communications, s'est complexifié. La consommation des medias, de masse, traditionnels ou émergents, a considérablement évolué. Elle s'est également intensifiée avec la montée du journalisme en direct, l'influence des résultats de sondages de plus en plus fréquents et l'omniprésence...
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La communication devrait toujours aller de pair avec les grands projets, ceux-ci requérant la participation de multiples acteurs. Ce livre rend compte des défis qu'il faut relever en la matière, en présentant notamment des démarches de cocréation de projets, des méthodes participatives et des outils de partage des connaissances.
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Want to take your career to new heights with powerful communication skills? Then "Business Communication Management" is your ticket to the top. This trailblazing guide will transform how you connect within the business world. Kickstart your journey with an immersive look inside the dynamic world of professional communication. Whether through written, spoken, visual or digital mediums, discover how to influence others and get results. Master the nuanced...
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Comunicación en cuatro pasos es una guía práctica para construir tu discurso, generar confianza y dominar las técnicas de comunicación que permiten alcanzar el liderazgo en cualquier ámbito de la vida, especialmente en el mundo de los negocios. La obra enseña desde cómo diseñar una campaña, organizar profesionalmente cualquier tarea de comunicación (un evento, un estudio en redes sociales, una presentación, etc) a cómo gestionar una crisis...
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"The Pirate Code: Unconventional Business Wisdom for Modern Entrepreneurs" authored by John Dessauer serves as a captivating voyage into the world of business through the lens of pirates from the Golden Age (1650-1730). This intriguing guidebook draws parallels between the audacious, risk-embracing nature of pirates and the strategic mindset essential for success in today's business landscape.
Beginning with Chapter 1, the book cleverly juxtaposes...
57) Los secretos del Marketing en Redes Sociales 2020: Descubre cómo construir una marca, convertirte
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Aquí un extracto de "Los secretos del Marketing en Redes Sociales 2020" Hacer Social Media es un término que ha cobrado relevancia en los últimos tiempos. Es el uso correcto de las redes sociales, aunque cuidado, Social Media Manager no es lo mismo que Community Manager y es de los primeros puntos que se aclaran iniciando este trabajo.
El concepto de usar redes sociales no es solamente regalar likes a las publicaciones e imágenes de los amigos...
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Do you want to be selected for that promotion?
Ready to be the leader you were meant to be?
It's time for you to connect and gain the influence needed to make Boss Moves!
Connection: How to Use Empathy to Gain Influence for Clear Communication at Work will give you all of the tools you need to show up as the best kind of leader there is (one with emotional intelligence). When it comes to managing others, you need to get what you say across....
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What is worse than having a high-stakes conversation? Avoiding one.
By our basic nature, many of us have difficulty handling emotionally charged conversations. Our capacity to manage emotions, handle conflict, and communicate authentically is not innate - it must be learned.
Meaningful Alignment will provide you with well-defined, practical, and effective tools to manage your emotions and deftly facilitate the emotions of others during a tough conversation....
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What is lean communication and why do you need it? Lean communication is a mindset and a set of principles and practices to apply lean thinking to become a better thinker and communicator.
In the manufacturing world, lean thinking has produced exceptional improvements in productivity and customer value. Manufacturing is a process that takes in raw materials, applies work to them, and produces something a customer values. Lean thinking, with its single-minded...
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